Get expert machine and component repairs or hassle-free replacements.
Everything you need to know about our repair service
The actual price is subject to the time of service
The actual price is subject to the time of service
Our simple 4-step process to get machine repaired
Submit a repair request
Describe the issue with your equipment
Schedule service time
Book a convenient time with our host for your service
Repair
XTool or an Tool Host will provide the repair service either online or on-site visit
Service confirmation
Make payment and leave a review upon service completion.
For on-site services: Users must prepare their space and related testing materials in a safe environment and follow all safety instructions provided by the Host during the demonstration. Users should verify the Host's identity before granting access and interact respectfully, avoiding harassment or inappropriate behavior. For in-store services, users must comply with store policies, safety regulations, and relevant protocols. Hosts are independent providers, not employees of xTool. While xTool monitors feedback to support service quality, it is not responsible for the Host's actions or service performance. The content created during the demonstration remains the intellectual property of xTool and/or the Host. Recording, sharing, or distributing any part without prior written consent is strictly prohibited and may result in legal action. All payments must be made through the xTool platform; xTool is not responsible for disputes from direct payments to the Host.
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