Welcome to xTool Community Support
xTool D Series
D1 5 watt Creative Space
onlyoneman
Published on Nov 20,2024
1
15

I have the D1 5 watt.  Software I'm using is Creative Space, xTool-Creative-Space-2.2.23-2024-10-11-11-14-30.    Some issues in the software- the older versions quite a while back were fine. Need help with: 

  1. Is there any way to darken the grid when you are creating something?  I'd like it darker.  On some monitors it is hard to see.
  2. On the right side, where there used to be a drop down menu for the substance you are engraving on, now it just shows User Defined and no other choices.  
  3. When I engrave on wood it is fine, turns out nice.  I bought some little ‘Brass" (probably not real brass) plates about the size of a dogtag.  Brushed finish.  I’ve tried engraving on it but nothing shows up.  Using 100%, 30% speed, still nothing.  Like I said there isn't anywhere I can find a recommended setting or a choice for the substance in the software.
Preview
Attach Files
  • IMG_20241120_113546283.jpg
  • Software
    Copyright © 2024 xTool All Rights Reserved.
    Call Us
    Service Time
    Mon-Fri,9:00-18:30 PDT
    Pre-sales Hotline
    +1(970)638-7030
    Customer Service Hotline
    +1(775)587-7760
    Email Us
    Service Time
    Mon-Fri,9:00-18:30 PDT
    Pre-sales and shipping related
    vicky@info.xtool.com
    vicky@xtool.com
    After-sales and shipping related
    support@info.xtool.com
    support@xtool.com
    Technical Support
    support@info.xtool.com(US)
    support@xtool.com(US)
    support.eu@xtool.com(EU)
    support.uk@xtool.com(UK)
    Brand Cooperation
    If you want to cooperate with
    xTool on causes like education,
    public welfare, innovation, etc.,
    or if you want to review our
    machines, please email
    partner@xtool.com
    US headquarter
    XTL US INC. 16035 Arrow Hwy.
    Irwindale. CA91706
    Copyright © 2024 xTool All Rights Reserved.