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Howdy Folks!

Sorry for the long rant but I’m having a bad time with my new xTool P2S that just arrived 11/28.

I have nothing but praise for the hardware. Everything from the riser to the camera feels excellent and works exactly as desired.

It’s the software. XCS 2.7 (it’s also called xTool Studio 1.x as of a couple months ago which is not at all confusing) is just not a good experience and genuinely feels like it is preventing me from using this awesome hardware.

To get familiar with the software I tried to do something I was able to do with my OMTech K40 and LightBurn, a grayscale depth map of my dog that I made (link). I was able to figure out the material test to determine a good power range to work with. I then took my depth map and put it into XCS. This is where I get hard blocked. I have clicked every single button in the UI and not a single one lets me set the power range. I have just a single slider for power. From some tests I believe this is setting max power? Unclear what is minimum power? I’m trying to see if their LLM support team can help me figure this out (also not a great experience but LLM everywhere is the world we live in).

Here is what I am use to in LightBurn: https://imgur.com/a/Xgaoh0C

Here is what I am seeing in xTool Studio / XCS: https://imgur.com/a/Vzz3LqZ

But this admittedly has me very anxious. If the hardware can only truly be utilized with their software but their software is super limited, then what’s the point? This feels like a super straight forward use case and it has required significant effort and still no desired. I thought this was a normal use case. What other future projects will I try to do and get blocked or limited by their software? I bought this because I figured worse case I fallback to LightBurn but I missed all the fine print (my fault entirely) and didn’t know LightBurn couldn’t fully use the hardware (specifically the camera and auto focus and bed mapping). So either way I’m not getting the full capabilities of what I paid (a lot) for.

I am having some serious buyers remorse and am actively considering returning my xTool (and replacing it with OMTech Polar (out of stock)? Monport Reno 65w Vision Pro (top contender)?). I have until Friday before it becomes too expensive to refund the xTool.

Any fellow xTool users out there able to shed some light on this please?