Q1: Why did my xTool Smart Press shut off on its own?
A: This is a safety feature of the machine. If it remains idle or no buttons are pressed for a period of time, the machine will alert you and automatically shut off after 11 minutes of inactivity.
Q2: Should I press in one spot during the heat press, or should I move it?
- If your design is smaller than the heating plate, gently press the Smart Press in one spot and hold it for the recommended duration.
- If your design is larger than the heating plate, try to cover the entire image and press for the recommended duration. Then, slightly overlap and move the machine to press the remaining parts of the image, again holding for the recommended duration.
Note: Infusible Ink designs should always be smaller than the heating plate and support one-time heating. Do not press Infusible Ink designs in sections, as this may cause undesirable effects.
Q3: How can you remove the 2.4G transceiver with minimal effort?
A: 1. Hold the handle with one hand. Use the middle and index fingers of the other hand together to dig out the transceiver.
2. Hold the handle with one hand. Use the thumb and index finger of the other hand to grip the transceiver and pull it out.
Q4: What should I do if the knob cannot adjust the processing height?
A: This issue is typically caused by a structural limit. When the handle is naturally hanging down, it is affected by a structural limit. If the handle exceeds this limit, adjusting the knob will not change the handle's position, and the pressure display will fail. You can try the following methods to resolve this:
- Adjust the handle to hang naturally.
- Rotate the knob counterclockwise to raise the processing height and release it from the limit.
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