Hoping someone can help me. My husband moved my M1 ultra 20w laser 1 metre to another shelf and now it’s not working. I am getting ready for my PS2s and F1 new machines coming. It won’t connect to my computer via usb or wifi and although I have the Red Cross hair inside and lights there is no lights on the power button or elsewhere on the front on the machine. I have attached photos showing above and have got him to run a multi meter on my power cord as you can see. I have contacted support as per my screen shot attached. I love love love, my xtool M1 and hope it’s a simple fix. I’m hoping I’m not going to get the run around I see so many people get. Any help would be greatly appreciated.