Welcome to xTool Community Support
xTool M1
M1 camera looks dark
im.alco88
Published on Oct 26,2024
6
181

Hi, I've had the M1 for a few months now, and I don't know what has happened that the camera has gone dark. When I want to record steel I can barely see the plate that I am going to record. 

I have already tried cleaning the camera and I have not seen any improvement.


I would like to know if anyone has had this happen or am I the only one. If so, what do you recommend? thank you in advance.

Preview
Attach Files
  • Screenshot_21.jpg
  • Hardware
    camara
    Copyright © 2024 xTool All Rights Reserved.
    Call Us
    Service Time
    Mon-Fri,9:00-18:30 PDT
    Pre-sales Hotline
    +1(970)638-7030
    Customer Service Hotline
    +1(775)587-7760
    Email Us
    Service Time
    Mon-Fri,9:00-18:30 PDT
    Pre-sales and shipping related
    vicky@info.xtool.com
    vicky@xtool.com
    After-sales and shipping related
    support@info.xtool.com
    support@xtool.com
    Technical Support
    support@info.xtool.com(US)
    support@xtool.com(US)
    support.eu@xtool.com(EU)
    support.uk@xtool.com(UK)
    Brand Cooperation
    If you want to cooperate with
    xTool on causes like education,
    public welfare, innovation, etc.,
    or if you want to review our
    machines, please email
    partner@xtool.com
    US headquarter
    XTL US INC. 16035 Arrow Hwy.
    Irwindale. CA91706
    Copyright © 2024 xTool All Rights Reserved.