Issue Description

The measurement value is far from the true thickness of the material.

Note: In laser flag mode, put 3mm basswood on the baseplate, the measurement value should be less than 1mm.

#1 Check the Desktop

Make sure Laserbox is put stably on an even desktop or ground.

Clean the surface with a cotton swab moistened with alcohol.

Note: Smoke from laser processing may affect the brightness of the infrared LED.

Take off the processing residues in the honeycomb panel.

Connect Laserbox to XCS.

Put a 3/10/16mm steel plate on the honeycomb panel in order, and click the corresponding material thickness in XCS.

Note:

After the above is complete, Laserbox will have a database, which will help it detect the material thickness.
If you need calibration file, please contact Customer Support.

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