P2S FAQs - xTool Support Center

P2S FAQs

Updated Sep 19,2024

When the laser path indicator glitches, can it be repaired?

Unfortunately, the laser path indicator cannot be repaired.
Due to the structural position of the laser path indicator and the laser tube, along with production process factors, it is all but impossible to maintain the red dot from the indicator and the actual laser path from the laser tube at the same horizontal position without minor deviation. Typically, a deviation of about 3mm is expected at the third-level optical path hole, and in severe cases, it can reach up to 6.5mm. Hence, it is recommended to use the red dot only as a reference for optical path calibration, not as a precise verification point.
However, rest assured that the unexpected failure of the indicator does not compromise the primary operation of the P2S. Hence, in cases where the laser path indicator malfunctions, the optical path can still be calibrated using the same method as the P2 model to ensure normal operation.
For further assistance, our dedicated xTool Customer Service team is always here to help!

Yes, this is normal.
The laser path indicator is an additional feature designed to assist with P2S optical path calibration. Due to the structural positioning of the laser path indicator and the laser tube, along with production process factors, it is nearly impossible to maintain the red dot from the indicator and the actual laser path from the laser tube at the same horizontal position without minor deviation. This means a deviation between 1.5mm to 3mm is within the acceptable range of production standards. For optimal results, it is advisable to follow the XCS calibration instructions to adjust the actual optical path accordingly.

No, the laser path indicator cannot be removed or replaced. It is securely located on the laser tube and equipped with anti-tampering labels. Attempting to disassemble it will invalidate the component, resulting in the replacement of the entire laser tube.

The filter screens are magnetically mounted to the machine, making them easy to detach and clean. To clean the screens, follow these steps:
Detach the Screens: Carefully remove the filter screens from the machine.
Rinse with Clean Water: Rinse the screens thoroughly with clean water.
Scrub Off Residual Dirt: If necessary, use a brush to scrub off any residual dirt.
For more, refer to this video tutorial: How to Clean the Filter Screens of P2 S

The exceptionally powerful smoke exhaust fan ensures optimal performance. However, this power comes with the need for regular maintenance. To keep your machine running at its best, the filter screens should be cleaned every 4 hours during continuous operation. This simple step guarantees that your machine remains in peak condition, delivering the superior performance you expect.

The smoke exhaust fan has a dustproof and waterproof rating of IP56, meaning it cannot be submerged in water. However, regular cleaning is essential to maintain its performance.
For more, refer to this video tutorial: How to Clean the Smoke Exhaust Fan of P2S

Yes, it will be available for sale on the xTool website. Stay tuned for updates and availability.

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